Consumer Engagement with Smart Meters in The EU

Chairperson: 

Francisco Puente

Project Lead
EC Project USMARTCONSUMER
Session Location / Room: 
Hub Theatre G
This Session is part of the following track: 
Tue 15 Nov 14:00 to 14:10

Session Introduction - Consumer Engagement with Smart Meters in The EU

The massive smart meters rollout is happening in the EU countries at different speeds and conditions, which constitutes an opportunity to the overall society. This includes new services offered by companies based on the smart meter data, better information for public bodies and a great potential for consumers' engagement. In those countries where smart meters are already installed, utilities or third parties start to provide new services to companies and consumers. Consulting companies and suppliers offer business intelligence products or market segmentation by using the new information from the smart meters, while informed consumers benefit from better understanding how to save energy based on their own consumption data.

Tue 15 Nov 14:10 to 14:30
Speakers: 

Francisco Puente

Project Lead
EC Project USMARTCONSUMER

Just released! The European Smart Meters Landscape report 2016

  • It is happening! Find out the smart meter rollouts in each EU country by November 2016
  • Finding the consumers' interest. Services based on their own SM data?
  • Join benefit to utilities and consumers, the path for a successful marriage
Tue 15 Nov 14:30 to 15:30
Speakers: 

Mariano

Head of Digital Grid Infrastructure
Gas Natural Fenosa

Jose Maria Prieta Garcia

Metering Technical Officer
IBERDROLA Network group

Marco Cotti

Head of Network Comercial Operations Iberia
Endesa Distribución

Latest News of Three of The Largest Utilities in The Spanish Market

  • Show the audience the key figures of Iberdrola smart meter roll-out in Spain. More than 8.5 million smart meters deployed.
  • Main benefits for utilities and final customers.
  • New functionalities are coming.
Tue 15 Nov 15:30 to 15:50
Speakers: 

Paulo Líbano Monteiro

Director of Technology and Innovation
EDP Distribuição

Current Developments in Portugal & The Differences with The Spanish Market

To be announced

Tue 15 Nov 15:50 to 16:00

Afternoon Coffee Break

Tue 15 Nov 16:00 to 16:15
Speakers: 

Lauri Penttinen

Project manager
Central Finland Energy Agency

Forerunner energy engagement services to consumers based on smart metering, case Finland

  • Regulation, market and business development towards better consumer offerings
  • Winning the consumers’ interest - the core needs to build on
  • Forerunner smart metering services and business models for energy efficiency and demand response
Tue 15 Nov 16:15 to 16:30
Speakers: 

Kate Thomas

Senior Project Manager
Centre for Sustainable Energy

UK Retailers Creating New Business by Installing Energy Displays for Consumers

  • Pay-as-you-go gets smart; making life easier prepayment meter customers in the UK
  • Using an In-home display for managing and reducing energy use
  • Why are people really adopting smart prepayment?
Tue 15 Nov 16:30 to 16:45
Speakers: 

Jan Maciejanski

Customer Segmentation Expert
Cluster for Renewable Energy Hamburg

Market Survey & Segmentation to Provide Services to Consumers in 8 EU Countries

To be announced

Tue 15 Nov 16:45 to 16:55
Speakers: 

Miriam Salguero

Electric Smart Meter Expert
Electric Energy Sub-Direction National Markets and Competition Commission

The Role of The Regulator in Facilitating New Services for Consumers

To be announced

Tue 15 Nov 16:55 to 17:05
Speakers: 

Martin Walther

Product and Project Manager
WEMAG Utility

Smart Meter Roll-out Strategies in Europe: The Example of Germany

  • The “Meter Operation Act” in Germany and its regulatory, technical and financial implications
  • Aspect of consumer protection 
  • Aspect of data security / added customer benefit
Tue 15 Nov 17:05 to 17:30
Speakers: 

Lauri Penttinen

Project manager
Central Finland Energy Agency

Miriam Salguero

Electric Smart Meter Expert
Electric Energy Sub-Direction National Markets and Competition Commission

Martin Walther

Product and Project Manager
WEMAG Utility

Panel: Engaging Consumers & Creating Services Based on Smart Meter Data

To be announced

Moderator: 

Henk

Senior project officer
The Netherlands Enterprise Agency
 
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