Can European Retail Utilities Afford Not to Invest in Generating Engaged Customers?
Can European Retail Utilities Afford Not to Invest in Generating Engaged Customers?
Presentation Date:
Wed 16 Nov 16:00 to 16:20
Description:
- European Retail utilities face hyper competition from both within and outside the energy market
- Radical business transformation is required to address the new challenges
- The role of Customer Engagement Management solutions in this scenario
Presented in Session:
Speakers:
Vice President, EMEA Sales Opower solutions
Oracle Utilities
Ric Vicari is an IT industry veteran having been a business leader for both large and small enterprises...